See our documentation! This here is only done very superficial.
Our team from AXA/AXA-ARAG wants to contribute by publishing openly the expertise we got during thousands of calls with customers.
What it does
Answers legal and personal questions in the corona-time.
How I built it
We consolidated technical and content knowledge within our team.
Challenges I ran into
It's difficult to re-frame the legal questions in a way a bot can work with it properly, after intense common brainstorming-sessions we found an accurate approach and structure. It wasn't easy to decide which is the best tech-stack, therefore we assessed three different technological approaches which we combine.